Terms & conditions and Conditions
Please read the following conditions, carefully, to avoid possible future misunderstandings. We really appreciate your interest in our services. We will do our best to make your stay in the Czech Republic an enjoyable one. Please pay attention to the following information.

BOOKING

Rates
All the rates are obligatory given in local currency CZK (Czech Crowns). All rates shown in other currencies are subject to change depending on daily foreign currency/CZK exchange rate. The total amount in other currency is confirmed at the time of payment.

Alternative services
E-TRAVEL.CZ will offer and book alternative services wherever possible when the requested service is not available. An alternative service is offered and booked at the same or higher quality as the service requested. Please advise us if you don't wish to have any alternative services.

Vouchers
Vouchers are issued and sent after receiving a definite confirmation. Vouchers include all the details about the service and must be presented at any check-in. If we are advised that you are travelling without a voucher we will advise the service provider. We are not responsible for any charges incurred by lack of vouchers. If a hotel does not accept a voucher, then they are liable and not E-TRAVEL.CZ

Refunds
Claims for refunds must be made within 30 days of any disputed service. Claims must include full details and documentation. If the claimed service is paid by credit card, a copy of the credit card statement must be enclosed with the claim.

Office hours
Office hours are: daily 08.00 - 22.00 CET time (08.00 - 20.00 in low season). Reception in residences - 24 hours a day.

Payments
Payments are available:
in cash - in E-TRAVEL.CZ office (see office hours) or at check-in, if it is announced in advance.
by credit card (VISA-AMEX-EC/MC) - in E-TRAVEL.CZ office (see office hours) or at check-in if it is announced in advance.
on-line - if you use our on-line booking system. This option will be suggested to you during the reservation process.
Deposit for at least one night or credit card guarantee is required at the time of confirmation. Vouchers will be sent after receiving it. Credit card numbers can be sent via fax number +420-224 990 999.

Check-in
Check-in is specified on the vouchers. Check-in for all hotels and apartments is at 14.00.

Cancellations & Changes
Cancellations on the spot on the day of check-in are available due to serious reasons (illness, unsatisfactory service etc.). In this case the deposit will be returned in full. For other conditions see Cancellations, changes?.


GENERAL CONDITIONS:

As a registered member of E-TRAVEL.CZ, you should understand that by purchasing anything you indicate that you agree to the following...
To register, customers must be over 18 years.
E-TRAVEL.CZ reserves the right to refuse any booking placed by you.
If your booking is accepted, we will send you an e-mail or fax, confirming acceptance of your order.
Your confirmatory notification will inform you with whom your contract is made - in some cases it will be.E-TRAVEL.CZ, in other cases it will be a third party where E-TRAVEL.CZ is acting on its behalf.
You undertake that all details you provide to us for the purpose of booking, ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of service.
If there are any changes to the details supplied by you it is your responsibility to inform E-TRAVEL.CZ as soon as possible.
Costs of foreign products or services may be subject to currency fluctuations.
We attempt to ensure that the information available on the web site at any one time is accurate. However, assume no duty to update such information and we cannot guarantee that it will be fault-free.
We cannot be responsible for goods and services offered by us as agents for third parties or for any aspect of the relationship between you and that third party.
E-TRAVEL.CZ does not accept liability (except as set out below) for any errors and omissions and reserves the right to change information, specifications and descriptions of listed products and services at anytime.
We will do our best to correct errors and omissions as quickly as practicable after being notified of them.
E-TRAVEL.CZ does not accept any liability for any losses or claims arising from any inability to access the web site, any interruption in the conduct of any auction or any failure to complete a transaction.
E-TRAVEL.CZ does not make any warranty that the web site is free from infection by viruses or anything else that has contaminating or destructive properties.
E-TRAVEL.CZ does not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the web site or for any products or services purchased from the web site.
E-TRAVEL.CZ will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product or service purchased in respect of any claim.
Any Visa, Passport and inoculation requirements are your responsibility and failure to obtain the relevant documentation and inoculations are not the responsibility of E-TRAVEL.CZ or any third party supplier's products or services.
Prices are advertised on a per room per night basis and include VAT unless otherwise stated. The copyright in this web site belongs to E-TRAVEL.CZ. All other rights are reserved. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any information obtained from this web site. You may only download to your personal computer for viewing purposes and print out a number of pages of this web site for your personal use.
E-TRAVEL.CZ assumes no responsibility for the contents of any web site to which its web site has links and shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by use of or reliance on any content, goods or services available on such hyper linked sites. E-TRAVEL.CZ may not have control of such web sites. The inclusion of any hyperlinks to such other web sites does not mean that E-TRAVEL.CZ endorses the material on such web sites or has any association with the owner thereof.